Shipping Information and Charges

Priority Mail

In most cases, the expected delivery date printed on your label or provided thur the USPS tracking system will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date is not guaranteed.

 UPS Guaranteed Service

There will not be a refund if the shipment encountered either an emergency condition or adverse weather while in transit. As a result, this shipment does not qualify for a

Guaranteed Service Refund.

 None offered.

Insurance

Customers have the option and are encouraged to purchase insurance to cover any damage/loss to the package in-transit. On the payment page right under shipping, click YES on the insurance tab or decline if you would like to waive the coverage.  We are not responsible for packages shipped without insurance coverage.

 Shipping Times

All orders are shipped as soon as possible from verified Order. Please note that some orders are subject to delays for technical reasons. Orders placed before 12pm Eastern time will usually ship the same day. All others will typically ship the next business day. Business days are Monday through Friday, except US holidays. Orders placed during the weekend (we are open Sat and Sun) will be shipped on Monday (unless Monday is a holiday). Orders placed on a holiday will ship the next business day.

WE ONLY SHIP TO ADDRESSES IN OHIO.  We do not ship to any other state or to APO/FPO addresses or International at this time.

REMEMBER: sometimes delays happen! If you need it by Friday and you ordered on Tuesday, Make your shipment Priority.

Ground shipments on Mondays may be delayed depending on weekend traffic. On some Mondays, after a very busy weekend, some delays are impossible to prevent.

We offer FREE STANDARD USPS SHIPPING on full cigar boxes with a minimum of 20 cigars within the contiguous United States (some restrictions apply). Free Shipping may not be combined with other specials (such as e-mail specials) or promotions.

 Extra Charges

Some shipments going to remote locations may be charged an additional charge.

Heavy items may be subject to additional charges. You will see any applicable surcharges in your shopping cart/invoice along with the standard shipping fees.

Disclaimer

The risk of loss on all shipments is on the Purchaser during transport and shipment to destination. Title to, and ownership of all goods passes from Seller to the Purchaser, and the Purchaser takes all responsibility for the shipment. By selecting the shipping method of transportation of the goods, Seller is providing a service to, and acting on behalf of Purchaser. By accepting this service from Seller, Purchaser is representing that they are acting in compliance with their local and state laws regarding the purchase, transportation, and delivery of the goods. The Purchaser represent that they are of lawful age (21 years old or older) and obtained all required permissions, paid all required fees, and are working through properly licensed intermediaries where required, as well as are legally entitled to take possession of the goods and entitled to take quantities ordered.

International Shipping

We do not ship to international consumers.